PRIVACY POLICY

Raw Velvet | Essenza Agro

Last Updated: April 2026

1. INFORMATION WE COLLECT

When you place an order or contact us, we collect:

- Your name and contact number

- Email address

- Delivery address and pincode

- Payment transaction reference number

- Order history and preferences

2. HOW WE USE YOUR INFORMATION

We use your information only to:

- Process and deliver your order

- Send order confirmation and tracking updates via WhatsApp or email

- Respond to your queries and feedback

- Improve our products and services

3. WE DO NOT:

- Sell your personal information to any third party

- Share your data with advertisers

- Store your payment card details

- Send promotional messages without consent

4. DATA SECURITY

All customer data is stored securely and used strictly for order fulfilment and customer service purposes. We take reasonable measures to protect your personal information from unauthorised access or disclosure.

5. COOKIES

Our website may use basic cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

6. THIRD PARTY LINKS

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

7. YOUR RIGHTS

You have the right to:

- Request access to your personal data

- Request correction of inaccurate data

- Request deletion of your data

- Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at support@essenzaagro.com

8. CHANGES TO THIS POLICY

We may update this privacy policy periodically. Any changes will be posted on our website with the updated date.

9. CONTACT US

Essenza Agro

Chopda, Jalgaon, Maharashtra — 425107

support@essenzaagro.com

essenzaagro.com